How to Cancel Your Amazon Prime Membership in 5 Easy Steps

Amazon Prime is a feature-packed subscription that bundles fast deliveries, exclusive deals, and streaming perks through Prime Video and Prime Music. Except for a few services like Kindle and Audible, which operate separately, Prime gives you access to almost everything under one plan.

If you’ve decided it’s time to cancel, whether to save money, switch to a standalone plan like Prime Video, or just take a break, the process is quick and works the same across devices. Here’s how to cancel your Amazon Prime membership in a few simple steps.

Things to Know Before Canceling Amazon Prime

Before you hit that cancel button, it’s good to know what happens next and what options you have. A quick look at these points can save you time or even a refund.

• Refunds for Unused Membership: If you’ve never used any Prime benefits after paying, you can get a full refund.
• Trial Access Ends Instantly: Canceling a free trial ends your Prime access right away. You won’t be able to use it until the trial ends. So make cancellation plans accordingly.
• Paid Membership Benefits Continue: Paid users keep their benefits until the billing cycle ends.
• Partial Refunds Possible: Depending on usage, you might be eligible for a partial refund.
• Refund Timeline: Refunds are processed within three to five business days.
• Pause Instead of Canceling: You can pause your Prime membership temporarily instead of canceling it.
• Turn Off Auto-Renewal: To avoid being charged again, disable auto-renewal instead of full cancellation. So you can subscribe only in the months you need it.
• Explore Cheaper Plans: Prime offers monthly, annual, student, and government-assisted plans. Check if one fits your needs before canceling. If you’re moving or shopping internationally, you might also want to learn how to change your country on Amazon to keep your account updated.

How to Cancel Amazon Prime Membership on iPhone or Android

If you’re using the Amazon Shopping app, canceling your membership is quick and nearly identical on both iPhone and Android.

1. Open the Amazon Shopping app and log in to your account.
2. Tap the Profile icon at the bottom of the screen.
3. Tap the Account and select Manage Prime membership.
   
4. Tap the Manage membership dropdown and choose Update, cancel and more.
5. Select End Membership.
   
6. Follow the on-screen prompts to confirm. You may need to tap Cancel My Benefits and Continue to Cancel a couple of times. Amazon will show reminders of what you’ll lose before letting you finish.

Once confirmed, your Prime membership will end after your current billing cycle.

How to Cancel Amazon Prime Membership on Desktop

You can also cancel from any desktop browser with just a few clicks.

1. Go to Amazon.com and sign in.
2. Hover over Account & Lists in the top-right corner and click Your Prime Membership.
   
3. Under Manage Membership, click Update, cancel, and more.
4. Select End Membership.
   
5. On the next few screens, click Cancel My Benefits and Continue to Cancel until you reach the final confirmation page.
6. Once done, you’ll receive a confirmation email from Amazon.

Amazon sometimes makes you click through multiple screens to make sure you really want to leave. Just keep confirming until you see the cancellation notice.

How to Cancel Amazon Prime Auto Renewal

If you don’t want to lose your Prime benefits immediately but wish to stop future charges, you can turn off auto-renewal. This ensures your membership won’t renew automatically after the current period ends.

1. Sign in to Amazon.com or open the Amazon Shopping app.
2. Go to Prime Membership under Account & Lists or Your Account on mobile.
3. Tap or click Manage Membership.
4. Choose Update, cancel, and more.
5. Select End Membership Renewal or Turn off auto-renewal.

You’ll still have full access until your paid period expires, and you can re-enable renewal anytime.

How to Cancel Only Prime Video

If you subscribed to Prime Video separately (without a full Prime membership), here’s how to cancel it:

1. Open Amazon.com and sign in.
2. Hover over Account & Lists and select Your Prime Membership.
3. Click Manage Membership, then choose End Membership.
4. Confirm cancellation on each screen until completed.
5. If you have a full Prime, canceling Prime Video this way will also end your entire membership.

How to Pause Your Amazon Prime Membership (Optional Alternative)

If you don’t want to fully cancel but still need a break, Amazon gives you the option to pause your Prime membership. This stops payments temporarily while preserving your account details and preferences.

1. Visit Amazon.com on a desktop or open the Amazon Shopping app.
2. Go to Prime Membership under Account & Lists.
3. Click or tap Manage Membership.
4. Choose Pause Membership (if available) instead of ending it.
5. Follow the on-screen steps to confirm.

When you pause, you won’t be charged during the inactive period, and you can reactivate your membership anytime without losing your previous settings.

How to Get a Refund After Canceling

Amazon may offer a refund depending on your situation:

• If you cancel within three business days after converting from a free trial and haven’t used any benefits, you get a full refund.
• If you’ve used benefits but still have time left on your plan, you may get a partial refund based on usage.

Refunds are usually processed within three to five business days. To check your eligibility or request a refund, contact Amazon Customer Service via chat, phone, or email. In most cases, Amazon will provide the service until the end of the subscription period instead of providing a refund. There’s no option to select while cancelling; you have to get in contact with customer service.

Final Thoughts

Canceling Amazon Prime only takes a few minutes, though Amazon may try to remind you of everything you’ll lose, from free two-day shipping to exclusive deals and Prime Video access. Just follow the prompts until you see the confirmation screen.

If Prime no longer fits your needs or budget, following these steps on your iPhone, Android, or desktop ensures your membership ends safely and smoothly.

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Ujjwal Kumar

Ujjwal is a seasoned tech writer with over 3+ years of experience, specializing in creating in-depth guides and tutorials on Windows, Android, and Apple products. His work has been featured on leading publications like Geekflare, TechPP, and Yorker Media. With a strong passion for the iPhone and MacBook ecosystem, Ujjwal simplifies complex tech concepts into practical tips that help readers get the most out of their devices.

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